Question 1

What is Never In Doubt?

Accepted Answer

Never In Doubt is an AI-powered sports analysis platform. Our models analyse thousands of data points across soccer, tennis, basketball, esports, baseball, and hockey to surface high-confidence predictions, helping you make smarter, more informed decisions.

Question 2

How do the AI predictions work?

Accepted Answer

Each sport has its own model trained on historical match data — results, form, ELO ratings, head-to-head records, rest days, market odds, and more. Models are retrained regularly and every prediction includes a confidence score.

Question 3

What sports are covered?

Accepted Answer

Soccer, tennis, basketball (NBA), baseball (MLB), hockey (NHL), and esports (CS2, League of Legends, Dota 2).

Question 4

How often are predictions updated?

Accepted Answer

Predictions refresh automatically throughout the day as new fixtures are confirmed and model inputs update. The scheduler runs every 30 minutes.

Question 5

What does the confidence percentage mean?

Accepted Answer

Confidence is the model's estimated probability that a given outcome occurs, expressed as a percentage. A 70% confidence pick means the model gives that outcome a 7-in-10 chance.

Question 6

How accurate are the predictions?

Accepted Answer

Accuracy varies by sport. Our soccer model hits ~60% at ≥50% confidence, tennis sits at ~63%, and hockey at ~67%. These figures are measured on held-out test data.

Question 7

What is the difference between a prediction and a pick?

Accepted Answer

A prediction is the model's read on a match. A pick is when you personally tail that prediction and add it to your tracker. Picks build your performance record.

Question 8

How does pick settlement work?

Accepted Answer

Picks settle automatically once a match finishes. Our scheduler checks for results every 15 minutes and you'll receive an email summary when your picks settle.

Question 9

What is a challenge?

Accepted Answer

A challenge is a competition where everyone picks from the same pool of AI predictions over a set period. Points are awarded for correct picks and a live leaderboard ranks participants.

Question 10

Who are the AI tipsters?

Accepted Answer

Each tipster is an AI persona specialising in a specific sport or strategy. Their picks are generated automatically by our models and tracked in real time with full transparency.

Question 11

What do I get with Pro?

Accepted Answer

Full access to AI predictions across all sports, the pick tracker, challenge leaderboards, tipster following, performance analytics, and the AI Advisor chat.

Question 12

How do I cancel my subscription?

Accepted Answer

You can cancel any time from your Fanbasis account. Your access continues until the end of your billing period — no partial refunds, no penalties.

Question 13

Is this gambling advice?

Accepted Answer

No. Never In Doubt is an information and analysis tool. Our predictions are model outputs based on historical data — not financial or betting advice. Always gamble responsibly.

Frequently asked questions

General

Predictions & Pick Tracker

Challenges

Tipsters

Subscription & Account